Privacy Policy

Introduction

    • Thank you for taking the time to review our privacy policy. At Brandemic, we’d like to ensure that your personal information is always safe and secure. We collect certain information about our customers and site visitors, including both identifiable personal information and non-identifiable information. Identifiable personal data may be collected when you sign up for our services, submit an enquiry, or use our website for transactions or subscriptions. Non-identifiable information may be gathered automatically when you visit our website, including through cookies and similar technologies.
    • This privacy policy explains what information we collect, why we collect it, and how we use it. In most cases, we collect this information to ensure network integrity and that we continue to provide you with the most relevant content and the best possible service that suits your needs. In some cases, we may be required by law to collect personal information about customers. Except where the law requires otherwise, we undertake to protect the confidentiality of such data.

Confidentiality

    • Brandemic respects your privacy. We protect the confidentiality of our customers and users, including all personal information supplied in the course of contracting with us for services. We do not sell your personal information to third parties for commercial or marketing purposes.

Collection of Personal Data

    • Brandemic gathers information about you when you visit websites we host, apply for a service subscription, respond to a customer questionnaire, submit an enquiry or communicate with us, and through the use of cookies and similar technologies.
    • We may also combine information about you that we have with information we obtain from our business partners or affiliates where permitted by applicable law.
    • We may collect information such as your name, contact details, company or business information, information you provide through forms or correspondence, IP address, browser type, operating system, device information, pages visited, and other information relating to how you interact with our website.
    • You may be able to manage or disable certain cookies through your browser settings. Where required by applicable law, optional cookies and similar technologies will only be used after you have provided the appropriate consent. Disabling certain cookies may affect some website functionality.
    Any information you give us through correspondence is kept confidential, and will only be used to address your concerns. If this requires referring such correspondence within Brandemic or to a third party to ensure customer service, your personal information will only be disclosed to the point necessary to address your query or concerns, and will otherwise be kept confidential.

Use of Personal Data

    • Brandemic may occasionally contact you to tell you about services or products we think might interest you. You can opt out of receiving these types of communications at any time.
    • Brandemic may share aggregated or otherwise appropriately de-identified user data with business partners, sponsors, or other third parties to develop content, improve our services, and ensure relevant advertising. Where data is shared for these purposes, we take reasonable steps to ensure that it does not identify individual users.
    • Brandemic may log the pages you visit on our website and collect IP addresses and information about your operating system and browser type for administrative, analytics, security, and website improvement purposes. Where analytics or marketing technologies require consent under applicable law, they will only be activated after the required consent has been provided.
    • Any information you give us through correspondence is kept confidential and will only be used to address your concerns. If this requires referring such correspondence within Brandemic or to a third party to ensure customer service, your personal information will only be disclosed to the extent necessary to address your query or concern and will otherwise be kept confidential.

Cookies and Similar Technologies

    • We use cookies and similar technologies on our website to keep the website secure and functional, understand how visitors use our website, improve our services and user experience, and measure the effectiveness of our marketing campaigns.
    • Cookies may be used for the following purposes:
    • Necessary cookies - These are required for the website to function properly and for security purposes. Where necessary, these cookies cannot be disabled through our consent mechanism.
    • Analytics cookies - These help us understand how visitors use our website, including information such as pages viewed, links clicked, and interactions with the website. For example, we may use Google Analytics where the required consent has been provided.
    • Marketing and advertising technologies - These may include technologies such as Google Ads and Meta Pixel, which help us measure advertising campaign performance and understand interactions with our website. These technologies will only be activated where consent is required and has been provided.
    • Where required by applicable law, visitors will see a cookie consent banner when they first visit our website. Optional analytics and marketing cookies will not be activated until the visitor provides consent. Visitors may accept or refuse optional cookie categories independently.
    • Visitors may change or withdraw their cookie preferences at any time through the "Privacy Choices" option available on our website. Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
    • Cookie preferences may be stored in a first-party cookie on the visitor's device for a limited period so that we can remember their choice. Visitors may also manage or delete cookies through their browser settings.

Third-Party Service Providers

Provider Purpose
Webflow Website hosting and contact form infrastructure
Cloudflare (Workers, Turnstile) Backend processing for form submissions; bot and spam protection
Google reCAPTCHA Spam prevention on the contact form
Google Analytics (GA4) Website usage analytics, with your consent
Google Ads Campaign performance measurement, with your consent
Meta Pixel Social media campaign measurement, with your consent

Public Space (Bulletin Boards, Chat Rooms, and Third-Party Sites)

    • Please be aware that anything you say in a public space, including on any bulletin board, chat room or any site Brandemic may host for you, can be read by anyone else who visits that space. Brandemic cannot guarantee your privacy when you use such services.

Site Linking

    • Brandemic’s website contains many links to sites that belong to third parties unrelated to us. We cannot be held responsible for any use of your personal information arising from you disclosing personal information on third-party sites, and we recommend that you review the privacy policy statements of those sites you visit.

Minors

    • Brandemic will not enter into a service subscription contract with minors unless such a person has explicit written consent from a parent or guardian to do so. Brandemic undertakes not to knowingly contact minors about promotional offers or for marketing purposes without the appropriate parental consent where required by law.

Reservation of Rights

    • Brandemic reserves the right to disclose information about our customers when it is necessary to do so in good faith, when required by law, or to defend ourselves against legal claims.
    • Brandemic may share information with law enforcement or other authorities where necessary to investigate or prevent illegal activities or where disclosure is required by law.
    • Brandemic reserves the right to disclose your personal information where you have given us explicit legal written consent to do so.
    • Brandemic has the right to monitor user and network traffic for site security purposes. We may also take precautions to prevent any unauthorized attempts to tamper with our site or cause damage to our property